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Made in

English
Last updated at

Wed, 31-Dec-1969
Level
Beginner
Total lessons

0
Total duration

00:00:00 Hours
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Short description
This ITIL certification introduces learners to ITIL 4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
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Requirements
  • To take the ITIL 4 Foundation Certification exam, no prerequisite is required.
Outcomes
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
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